Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at [email protected]

Where do you ship from?



We ship from our partnered warehouses & factories located in US, Spain, Italy, Turkey, Russia, Brazil & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long will it take for my items to arrive?



It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

How long will it take to receive a tracking number?



It will take usually between 2-5 business days.

Where can I place an order from?



You can place an order from any country, we ship Worldwide.

Is shipping really FREE?



Yes, shipping is Free Worldwide on all items.

Where is you company located?



Our company is located in Dubai (United Arab Emirates) ; Supply warehouses in: US, Spain, Italy, Turkey, Russia, Brazil & China.; High-Quality vendor contacts in: Dubai

Which currency will I be charged in?



We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Will I receive a confirmation number when I place my order?



Yes, all customers will receive an order number after placing their orders.

Please contact us if you don’t receive one within 24 hours.

How can I contact if I have a problem with my order?



All inquiries can be forwarded to [email protected]

How can I pay?



We accept PayPal and also all Major Credit Cards: Visa, MasterCard, Discover, and Amex.

Is Checkout on this site safe and secure?



When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

If I enter my email address will you sell my information?



We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Will I (the customer) have to pay customs?



For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

How do I set my shipping address?



Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuation. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter “?” to “c”.

Can I change my shipping address after placing an order?



Please be advised that your shipping address cannot be revised after the order has been processed or shipped. If you want to change shipping address please contact us within 12 hours after placing order.

How can I track my package?



we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.

What Do I Do If I Have Missing Items In My Order?



If something is still missing, please contact us immediately at [email protected]

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